Heat Suppliers: Managing Customer Service
How heat suppliers can turn complaints and arrears into a positive outcome
How heat suppliers can turn complaints and arrears into a positive outcome
Done wrong, pricing and billing can be a real bone of contention. But, done right it can become a major source of customer satisfaction. That’s why scheme operators are putting in the effort to establish clear and fair pricing structures, with residents fully aware and in the know.
Changes to feasibility tools within metering regulations may have important implications for your business and our updates explain how.
A five-point guide to ensuring compliance with UK energy efficiency legislation
Home energy consumption has fallen, but UK households are still paying a great deal more for their energy. We round up the key energy statistics of 2014 and highlight the trends.
Christmas can be an expensive time of year, but you can cut costs this winter with the following energy saving tips.
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