Record high gas prices have made major news headlines over the last two months, with a handful of mainstream energy companies going bust, due to them not hedging against price increases. Unsurprisingly, this has led to a chain reaction, multiplying the payback of installing individual smart metering systems in homes connected to heat networks and demonstrating a solid investment for heat network owners.
This week (20th September 2021) BEIS announced the launch of the Heat Network Efficiency Scheme (HNES) Demonstrator. The scheme will deploy funding to improve performance of existing District and Communal networks.
The customer must come first at all stages of designing, developing and delivering heat networks , says Kirsty Lambert, Director of Switch2 Energy and Chair of the Heat Network Industry Council Customer Experience working group. In this blog, she explains how the working group will drive higher customer service standards across the sector.
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