Smart metering and the resident
The UK Government have commissioned a full scale roll out of smart metering for gas and electricity by the end of the decade. But will this leave residents on heat networks behind? It does not need to!
The UK Government have commissioned a full scale roll out of smart metering for gas and electricity by the end of the decade. But will this leave residents on heat networks behind? It does not need to!
No-one should be forced to choose between having food to eat and being warm and comfortable in their own home. Sadly, and all too often, this is the choice that some of the poorest and most vulnerable people face… so how can we alleviate the some of the burden of financial pressures for residents so they can heat and eat?
Many building owners are challenged with either upgrading existing community heating systems or converting buildings with gas or electricity. It may still be the case that some residents remain wary and sceptical about community district heating schemes; especially when they will be contractually tied into one supplier.
It goes without saying that residents want a reliable heating system that will heat their home whenever they need it and for the right price. After all, 60 per cent of a household's yearly energy bills is heating.
How heat suppliers can turn complaints and arrears into a positive outcome
Done wrong, pricing and billing can be a real bone of contention. But, done right it can become a major source of customer satisfaction. That’s why scheme operators are putting in the effort to establish clear and fair pricing structures, with residents fully aware and in the know.
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