Switch2 Blog

Engaging customer services and heat networks

Posted by Kirsty Lambert on 17-Nov-2017 16:35:46

Customer service best practice teaches us that the ‘the customer always comes first’, so why should customers on heat networks be treated any differently? We consider how customer services should be at the heart of a heat network and how heat providers can deliver best-in-class customer services that will improve the scheme but also give back added value to the customer and you.

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Tackling the wasteful heat loss in our UK cities

Posted by Ian Allan on 09-Nov-2017 11:54:48

It's encouraging to see UK policymakers getting to grips with tackling heat loss, which is one of the biggest sources of energy waste in our towns and cities.

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Helpful tips to successful resident engagement

Posted by Kirsty Lambert on 31-Oct-2017 10:42:47

Community heating schemes can bring a variety of benefits to residents but only when they are fully informed about the system; how to use it, and get the most out of it. Here are our top tips to successfully engaging with the resident after installing a new heating scheme.

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The Clean Growth Strategy

Posted by Ian Allan on 20-Oct-2017 11:13:11

The Clean Growth Strategy announced last week set out 50 policies and proposals that aim to achieve decarbonisation across several sectors by 2030. With heat networks playing a common theme throughout, we look at what’s in store for our industry.

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Fixing the ‘broken’ housing market: October updates from Theresa May

Posted by Ian Allan on 06-Oct-2017 14:30:59

At Tuesday’s (4th October) conference Theresa May, Prime Minister led her party through its ambitions over the next four years to elevate her political British Dream. A key focus was on the announcement of Government plans to spend a further £2 billion on a ‘new generation’ of Council houses and affordable homes for rent. But how will this impact the already inflated housing need across Britain?

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