Five posts that will help you to improve your residents’ experiences

Posted by Kirsty Lambert

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  • Customer Engagement Posted on 28 February 2018

    Getting customer service right: Understanding what residents want from community heating

    This year's ADE Heat Conference saw Kirsty Lambert present how to get customer services right on community heating schemes. Heat networks can bring a variety of benefits to residents but only when they are fully informed about the system; how to use it, and get the most out of it. Watch our SlideShare for our key advice. 

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  • Customer Engagement Posted on 5 September 2017

    Successful and helpful resident engagement on heat networks

    A community heating scheme can bring enormous benefits to residents and the environment, but for the best results heat consumers need to be well informed, and shown how to get the best out of the system.Our blog looks at key topics to successful resident engagement.

     

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