Switch2 Blog

Getting customer service right: Understanding what residents want from community heating

Posted by Kirsty Lambert on 08-Dec-2017 15:38:26

This year's ADE Heat Conference saw Kirsty Lambert present how to get customer services right on community heating schemes. Heat networks can bring a variety of benefits to residents but only when they are fully informed about the system; how to use it, and get the most out of it. Watch our SlideShare for our key advice. 

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Successful and helpful resident engagement on heat networks

Posted by Kirsty Lambert on 05-Sep-2017 09:05:13

A community heating scheme can bring enormous benefits to residents and the environment, but for the best results heat consumers need to be well informed, and shown how to get the best out of the system.Our blog looks at key topics to successful resident engagement.


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