Five posts that will help you to improve your residents’ experiences

Posted by Kirsty Lambert

Knowledge base


Latest posts

  • Community Heating Posted on 17 November 2017

    Engaging customer services and heat networks

    Customer service best practice teaches us that the ‘the customer always comes first’, so why should customers on heat networks be treated any differently? We consider how customer services should be at the heart of a heat network and how heat providers can deliver best-in-class customer services that will improve the scheme but also give back added value to the customer and you.

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  • Community Heating Posted on 9 November 2017

    Tackling the wasteful heat loss in our UK cities

    It's encouraging to see UK policymakers getting to grips with tackling heat loss, which is one of the biggest sources of energy waste in our towns and cities.

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  • Community Heating Posted on 20 October 2017

    The Clean Growth Strategy

    The Clean Growth Strategy announced last week set out 50 policies and proposals that aim to achieve decarbonisation across several sectors by 2030. With heat networks playing a common theme throughout, we look at what’s in store for our industry.

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  • Community Heating Posted on 6 October 2017

    Fixing the ‘broken’ housing market: October updates from Theresa May

    At Tuesday’s (4th October) conference Theresa May, Prime Minister led her party through its ambitions over the next four years to elevate her political British Dream. A key focus was on the announcement of Government plans to spend a further £2 billion on a ‘new generation’ of Council houses and affordable homes for rent. But how will this impact the already inflated housing need across Britain?

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  • Community Heating Posted on 29 September 2017

    Community Heating Project Checklist [SlideShare]

    Key advice to help you get your scheme up and running...
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  • Community Heating Posted on 18 September 2017

    What is community and district heating?

    It’s important to point out, that even the decentralised energy sector sometimes struggle to understand what is community and district heating and the differences between them. Therefore we thought it would be useful to explain what they are and to demonstrate the differences, clearing up some of the common preconceptions.

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