It’s no surprise that an efficient community heating scheme will provide greater benefits and a more reliable and consistent service to residents compared to an inefficient heating scheme. So what should housing managers consider to improve scheme efficiencies and provide a fair deal for the resident?
Last week, the Chancellor delivered his Autumn Budget to the House of Commons. It was highly anticipated and expected to provide more significant structural changes than the first budget delivered in spring 2017; but what were the changes that will affect district heating and the housing sector?
Customer service best practice teaches us that the ‘the customer always comes first’, so why should customers on heat networks be treated any differently? We consider how customer services should be at the heart of a heat network and how heat providers can deliver best-in-class customer services that will improve the scheme but also give back added value to the customer and you.
It's encouraging to see UK policymakers getting to grips with tackling heat loss, which is one of the biggest sources of energy waste in our towns and cities.
The Clean Growth Strategy announced last week set out 50 policies and proposals that aim to achieve decarbonisation across several sectors by 2030. With heat networks playing a common theme throughout, we look at what’s in store for our industry.
At Tuesday’s (4th October) conference Theresa May, Prime Minister led her party through its ambitions over the next four years to elevate her political British Dream. A key focus was on the announcement of Government plans to spend a further £2 billion on a ‘new generation’ of Council houses and affordable homes for rent. But how will this impact the already inflated housing need across Britain?
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