Providing a service that is both helpful and transparent is key to keeping the resident happy on community heating schemes. Fiona McDonald, head of customer services at Switch2 and crowned Champion of the year at the Decentralised Energy Awards; tells us what should be considered to get customer services right.
To celebrate GreenGB week, we explain how adopting heat network for heat and hot water for your development can reap environmental rewards as well boosting financial and fuel-efficiency.
The UK needs to cut carbon emissions by 80 per cent in order to meet 2050 targets. And with a third of those emissions coming from heating draughty buildings; insulation is key. But what should be considered when community heating is in the mix?
A community heating scheme can bring enormous benefits to residents and the environment, but for the best results heat consumers need to be well informed, and shown how to get the best out of the system.
It has been the hottest summer since 1976, and with the summer holidays finally here; our short summer read is just what you need to keep you in the know about the sector. Our blog post looks at some of the hot topics from 2018 (a perfect read in between child-minding, or during a lunch break).
It is a well known challenge that heat networks can be perceived as a monopoly. But why? And how are heat networks different to the national grid and domestic gas boilers?
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