As the Easter weekend fast approaches, we have compiled our top five favourite community heating blogs that are sure to make an interesting ‘spring read’. Covering topics on Regulation to customer engagement; make sure that you are in-the-know when it comes to what is happening within the heat network industry.
With many initiatives and strategies announced in 2017 placing heat networks as an answer to clean heat in high dense areas; what does the New Year have in store for the industry? Our latest post explores some of the hot topics likely to take centre stage in 2018 and the initiatives that are worth keeping an eye on.
It’s no surprise that an efficient community heating scheme will provide greater benefits and a more reliable and consistent service to residents compared to an inefficient heating scheme. So what should housing managers consider to improve scheme efficiencies and provide a fair deal for the resident?
Last week, the Chancellor delivered his Autumn Budget to the House of Commons. It was highly anticipated and expected to provide more significant structural changes than the first budget delivered in spring 2017; but what were the changes that will affect district heating and the housing sector?
Customer service best practice teaches us that the ‘the customer always comes first’, so why should customers on heat networks be treated any differently? We consider how customer services should be at the heart of a heat network and how heat providers can deliver best-in-class customer services that will improve the scheme but also give back added value to the customer and you.
It's encouraging to see UK policymakers getting to grips with tackling heat loss, which is one of the biggest sources of energy waste in our towns and cities.
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