Heat Suppliers: Managing Customer Service
How heat suppliers can turn complaints and arrears into a positive outcome
How heat suppliers can turn complaints and arrears into a positive outcome
Years of experience have taught us that there are a variety of pitfalls commonly encountered in the development of community heating schemes.
Smart metering is becoming increasingly popular, with more meters to be rolled out by 2020. Find out how they can help to raise standards in community heating and meet the best practices outlined in the CIBSE Code of Practice.
The CIBSE Code of Practice was designed to improve standards in community heating provision, but to do so it must be implemented as widely and consistently as possible.
With major reports from leading charities for both the elderly and children, fuel poverty is very much in the news. Read on to see how more effective community heat metering can alleviate the issue.
There are so many new initiatives coming through the system it’s easy to be left behind or miss out on the best opportunities at the moment. Whether you are a housing manager, housing development director, or a key decision-maker on energy issues facing your local authority, we all need to be alert, ready and switched on to change.
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