---
title: "On Demand Webinar | Countdown to Heat Network Regulation: Focus on Consumer Protection for Residential Landlords"
description: "Upcoming webinar on heat network regulation focusing on consumer protection for residential landlords, featuring industry experts with practical steps and insights for compliance.

Main Point Summary:
The blog discusses an upcoming webinar focused on the new consumer protection regulations for heat networks, which will affect residential landlords starting in January 2026. The webinar, presented by experts from Switch2 and Freeths, will provide practical guidance on compliance, covering transparency, pricing fairness, service quality, and more."
image: https://blog.switch2.co.uk/hubfs/Lo_res-8691-1.jpg
---

![](https://blog.switch2.co.uk/hubfs/Lo_res-8691-1.jpg)

Heat network regulation

# On Demand Webinar | Countdown to Heat Network Regulation: Focus on Consumer Protection for Residential Landlords

Matt Hawkins

November 24, 2025

Read Time:

[Read more](https://blog.switch2.co.uk/blog/focus-on-consumer-protection-for-residential-landlords-1#)

#### Countdown to Heat Network Regulation: Focus on Consumer Protection for Residential Landlords

The countdown to full heat network regulation is accelerating. With Ofgem’s new consumer protection framework coming into force in January 2026, residential landlords and operators will soon be subject to far-reaching requirements on transparency, pricing fairness, and service quality, all supported by enhanced enforcement powers and meaningful penalties for non-compliance.

 

Join **Switch2** and **Freeths** for the second session in our *Countdown to Heat Network Regulation* series.  
In this webinar, **Ian Allan** (Head of Market Strategy, Switch2), **Yanik Croston** (Business Support Manager, Switch2), and **Rhianna Wilsher** (Partner, Freeths) will break down the new consumer protection obligations for residential heat networks and share clear, practical steps to help you prepare, strengthen governance processes, and safeguard both your residents and your organisation.

 

#### Agenda:

- What will regulation look like?
- How regulations apply to Billing, Payment difficulty and debt recovery, customers in vulnerable positions and policies from operational and legal perspectives
- Q&A

#### Speakers

**Ian Allan** - Head of Market Strategy, Switch2

**Rhianna Wilsher** - Partner, Freeths LLP

**Yanik Croston** - Business Support Manager, Switch2

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Main Point Summary:
The blog discusses an upcoming webinar focused on the new consumer protection regulations for heat networks, which will affect residential landlords starting in January 2026. The webinar, presented by experts from Switch2 and Freeths, will provide practical guidance on compliance, covering transparency, pricing fairness, service quality, and more.",
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