Inspiration comes in many forms at Switch2, but nothing is quite as compelling as seeing a team member achieve a significant milestone.

Elliot, our Learning and Development Manager recently completed his Level 7 qualification, a journey of both professional and personal transformation. We sat down with Elliot to discuss this remarkable achievement, gaining insights into their motivation, the hurdles, and the ultimate rewards of their educational pursuit.

Can you tell us about your journey at Switch2 and what led you to pursue a Level 7 qualification in Learning & Development?

Prior to working at Switch2 I was looking to pursue a CIPD qualification with a previous employer, but this was something that wasn’t made available. During my interview I expressed my interest to progress within my career in L&D and my aspirations to complete my CIPD.

Since starting my career at Switch2 I have been given the opportunity to complete the following qualifications as part of my professional development:

• CIPD - Advanced Diploma in Strategic Learning and Development Level 7
• CIPD - Associate Diploma in Organisational Learning and Development Level 5
• ILM - Award in Leadership and Management Level 5
• ILM - Diploma in Leadership and Management Level 3
  

How has achieving this Level 7 qualification impacted your role and career progression at Switch2?

Completing these qualifications has allowed me to progress to a Learning & Development Manager.

What are the key takeaways from your learning journey that you now apply in your role?

It has given me the opportunity to develop my specialist knowledge needed to shape the L&D strategy and influence stakeholders at Switch2.

Below are key takeaways that I will apply in my role to enhance organisational performance and employee development:

• Align L&D to the Business Strategy.
• Drive a Learning Culture that boost engagement, retention and innovation.
• Use Data and Metrics to Measure L&D Impact on areas such as improvements, retention and ROI.
• Leadership Development & Succession planning.
• Support Change Management and Improve Learning Agility.
• Use technological and digital learning to make L&D scalable and accessible.
  
  

Why do you believe L&D is crucial for Switch2 and our industry?

Learning & Development is crucial at Switch2 and within the energy industry to:

• To keep up with evolving changes within the industry such as technology, regulation and sustainability goals.
• Ensure our teams have the required expert knowledge, ensures all of our customers receive an efficient and high-quality service.
• Investing in our staff help to increase employee engagement, job satisfaction and retention. Well trained members of staff are also better equipped to suggest improvements and adopt to organisational and industry changes.
• As the energy sector shifts towards net-zero target, L&D will be a key tool to help support employees and the organisation through change.
  
  

How does continuous learning contribute to the growth and success of both individuals and the business?

Continuous learning plays a key role in the growth and success for both individuals and the organisation by fostering adaptability, innovation and excellence.

How does innovation drive Learning & Development at Switch2?

Innovation and Learning & Development are deeply interconnected, with innovation acting as a key driver for continuous learning in the workplace to ensure:

• Continuous Upskilling to Technological Requirements
• Standards and Regulations are adopted
• A Culture of Continuous Improvement
• Enhanced Critical Thinking & Problem-Solving
• Employee Retentions and Engagement
• Workforce Skills are aligned with Business Growth
  

To find out more about careers and the opportunities with us at Switch2, click here.