---
title: "Customer Focus: placing the bill payer at the centre of the energy system [SlideShare]"
description: "Customer Focus: placing the bill payer at the centre of the energy system"
image: https://blog.switch2.co.uk/hubfs/images/Blogs/Blog_image_Small.jpg
---

![](https://blog.switch2.co.uk/hubfs/images/Blogs/Blog_image_Small.jpg)

# Customer Focus: placing the bill payer at the centre of the energy system [SlideShare]

Kirsty Lambert

May 5, 2016

Read Time:

[Read more](https://blog.switch2.co.uk/blog/customer-focus-placing-the-bill-payer-at-the-centre-of-the-energy-system#)

**Until now, the conversation around community heating has focused on engineering and other technical issues. But, increasingly, policymakers are stepping in with rules (and incentives) to drive value for money and the needs of the end user. In this slideshare presentation we explore the issues.**

## Download your free eGuide: Joined Up Thinking - ways to put residents at the centre of your community heating scheme.

[![Joined up thinking: Putting residents at the centre of your community heating scheme](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/319495/1f8cc80c-83cd-472c-bf3f-c2e92e38e1db.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/319495/1f8cc80c-83cd-472c-bf3f-c2e92e38e1db)

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