---
title: Advanced smart metering and customer services
description: How advanced smart metering for heat networks is achieving outstanding customer services for heat networks. Watch our SlideShare to learn how.
---

[Community Heating Blog ](https://blog.switch2.co.uk/blog)

# [Advanced smart metering and customer services](https://blog.switch2.co.uk/blog/advanced-smart-metering-customer-services)

 Written by [Ian Allan](https://blog.switch2.co.uk/blog/author/ian-allan) | 19-Mar-2018 09:45:51

**How advanced [smart metering](https://www.switch2.co.uk/heat-metering-hiu/smart-metering/) for heat networks is achieving outstanding customer services for heat networks. Watch our SlideShare to learn more.**

 

** [Smart metering slide share](https://www.slideshare.net/Switch2Energy/smart-metering-slide-share-90932428) ** from **[Switch2 Energy Limited ](https://www.slideshare.net/Switch2Energy)**

** [How advanced smart metering can deliver outstanding customer services](https://www.slideshare.net/Switch2Energy/how-advanced-smart-metering-can-deliver-outstanding-customer-services) ** from **[Switch2 Energy Limited](https://www.slideshare.net/Switch2Energy)**

 

**Key takeaways**

- Smart metering roll out means that all homes across the UK will have a smart meter installed
- Smart meters provide cost transparency to the resident, enabling them to understand their heating requirements
- Residents should have various payment methods on offer in order to pay for their heating. This should be part of the smart system as standard
- Smart systems doesn't just stop at technology in the home. Communication technology should be considered to ensure outstanding customer services is achieved

[View full post](https://blog.switch2.co.uk/blog/advanced-smart-metering-customer-services)

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