Switch2 Blog

Advanced smart metering and customer services

Posted by Ian Allan on 19-Mar-2018 09:45:51

How advanced smart metering for heat networks is achieving outstanding customer services for heat networks. Watch our SlideShare to learn more.


Key takeaways
  • Smart metering roll out means that all homes across the UK will have a smart meter installed
  • Smart meters provide cost transparency to the resident, enabling them to understand their heating requirements
  • Residents should have various payment methods on offer in order to pay for their heating. This should be part of the smart system as standard
  • Smart systems doesn't just stop at technology in the home. Communication technology should be considered to ensure outstanding customer services is achieved

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Ian Allan

Head of R&D at Switch2